SMS Terms & Conditions
1. SMS Program
TrueSight Auto Glass LLC ("TrueSight Auto Glass," "we," "us," or "our") may use SMS text messaging to communicate with customers regarding auto glass services they have requested or are considering.
Messages may include:
- Requests for information needed to prepare a quote
- Quote-related communications
- Appointment scheduling
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer-service communications
- Other information directly related to requested auto glass services
Our SMS program is intended primarily for customer-service and service-related communications.
We do not require customers to consent to SMS messages in order to request a quote, purchase services, or communicate with TrueSight Auto Glass by telephone.
2. Consent to Receive SMS Messages
SMS consent is voluntary and is separate from providing a telephone number to TrueSight Auto Glass.
Customers may contact TrueSight Auto Glass by telephone. During the service process, we may communicate by text regarding information needed to respond to an inquiry or prepare a quote.
If a customer chooses to continue communicating with TrueSight Auto Glass by SMS, we may request express consent during a telephone conversation or through another supported opt-in method.
By providing express consent, you agree to receive SMS messages from TrueSight Auto Glass regarding your quote, appointment, requested services, and related customer-service communications.
Providing a telephone number, calling TrueSight Auto Glass, receiving a telephone call from us, or receiving an automated missed-call message does not by itself constitute consent to receive ongoing SMS messages.
Consent to receive text messages is not a condition of purchasing goods or services or obtaining a quote.
3. Message Frequency
Message frequency varies based on your requests, appointments, and interactions with TrueSight Auto Glass.
We do not guarantee a specific number of messages during any particular period.
Message and data rates may apply. Your wireless carrier's standard messaging and data rates may apply to SMS messages sent to or received from TrueSight Auto Glass.
4. Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile service plan.
TrueSight Auto Glass LLC is not responsible for charges imposed by your wireless carrier.
5. Opt-Out of SMS Messages
You can stop receiving SMS messages from TrueSight Auto Glass at any time.
Reply STOP to Opt Out
Reply STOP to any SMS message from TrueSight Auto Glass to request that we stop sending you text messages.
After receiving an opt-out request, we will process your request and stop sending additional SMS messages, except where a message is necessary to confirm or process the opt-out request or where otherwise permitted by applicable requirements.
6. Help
For assistance with our SMS program, reply:
HELP
You may also contact TrueSight Auto Glass directly using the contact information provided below.
7. Privacy
Your privacy is important to us. Information collected through our SMS program is handled in accordance with our SMS Privacy Policy .
We do not sell, rent, or trade your mobile telephone number or SMS opt-in information.
We do not share your mobile telephone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.
8. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission from your wireless carrier and other factors outside of our control.
9. Changes to These Terms
TrueSight Auto Glass LLC may update these SMS Terms & Conditions from time to time.
When changes are made, the updated version will be made available on this page and the "Last Updated" date will be revised.
10. Contact Us
TrueSight Auto Glass LLC
Phone: 704-946-5526
Email: Sales@TrueSightGlass.com
Service Area: Charlotte-Mecklenburg & Surrounding Areas
If you have questions about these SMS Terms & Conditions or our SMS program, please contact us using the information above.