SMS Privacy Policy

1. Information We Collect

TrueSight Auto Glass LLC ("TrueSight Auto Glass," "we," "us," or "our") respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with our SMS text messaging program.

When you communicate with TrueSight Auto Glass, we may collect information that you voluntarily provide to us, including:

• Your name
• Your telephone number
• Vehicle year, make, and model
• Information about the glass or auto glass service you need
• Information provided in connection with a quote or appointment
• Information contained in text messages you send to us
• Other information reasonably necessary to provide or coordinate our services

We may also maintain records of your communications and your consent or opt-in to receive SMS messages from TrueSight Auto Glass.

2. How We Use SMS Information

We use information collected through our SMS program to communicate with you regarding services you have requested or are considering.

This may include:

• Responding to customer inquiries
• Collecting information needed to prepare a quote
• Communicating quote-related information
• Scheduling appointments
• Confirming appointments
• Sending appointment reminders
• Providing service updates
• Responding to customer-service questions
• Communicating other information directly related to your requested auto glass services

3. SMS Consent

Providing your telephone number to TrueSight Auto Glass does not by itself constitute consent to receive SMS messages.

Calling our business, receiving a telephone call from us, or providing your telephone number for purposes of receiving a quote does not automatically enroll you in our SMS program.

If you choose to continue communicating with TrueSight Auto Glass by text, we may obtain your express consent during a telephone conversation or through another supported opt-in method.

SMS consent is voluntary and is not a condition of purchasing goods or services or obtaining a quote.

4. Sharing of SMS Information

We do not share your mobile telephone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information when reasonably necessary to:

• Provide our services
• Operate and maintain our business and communications systems
• Use service providers that assist us in operating our business or delivering communications on our behalf
• Comply with applicable law, legal process, or lawful governmental requests
• Protect the rights, safety, or property of TrueSight Auto Glass, our customers, or others
• Prevent fraud, abuse, or unauthorized use of our services

Service providers that process information on our behalf are expected to handle that information appropriately and only for authorized business purposes.

5. SMS Message Information

Text messages sent to or from TrueSight Auto Glass may be stored as part of our customer-service and business records.

We may retain SMS communications and consent records for as long as reasonably necessary for customer-service, business, legal, compliance, recordkeeping, or dispute-resolution purposes.

6. Your SMS Choices

You may stop receiving SMS messages from TrueSight Auto Glass at any time by replying:

7. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan.

TrueSight Auto Glass LLC is not responsible for charges imposed by your wireless carrier.

8. Data Security

We take reasonable measures designed to protect information we maintain from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

9. Children's Privacy

Our SMS program is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information through our SMS program from children under 13.

10. Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy from time to time.

When changes are made, the updated version will be made available on this page and the "Last Updated" date will be revised.